Scruggs Consulting--Services

About Our Services

SCruggs Consulting specializes in the implementation of insurance Policy and Claims Administration software.

We provide all services associated with software implementation, including Product Analysis, Product Development, Business Process Analysis, Business Process Re-engineering, and Post-Implementation Maintenance.

We also develop specialized applications to make any Policy and Claims Administration software more robust and efficient.

Reinsurance

Development of excess policies, systems, and procedures for non-insurance company operations.
Fixed fee or contingency-based collection of missed and/or unbilled reinsurance.
Cleanup of messy assumed and ceded reinsurance operations.
Alternative Risk Transfer (ART) feasibility studies, modeling, and design.
Presentation of your program to reinsurers/retrocessionaires.
Placement slips, contract negotiation and documentation, and reinsurance accounting.
Individual treaty review and evaluation of reinsurance structure.
Commutation analysis, design and negotiation.
Reinsurance program design and installation.
Financial reinsurance analysis and design.

Actuarial

Estimation of Ultimate Losses, Loss Expense and Counts.
Design of new insurance products.
Annual Statement assistance (Schedules F and P) and Statements of Actuarial Opinion.
Customer Retention Analysis.
Business Stress Testing and Ruin Analysis.
Data warehouse and data management tools.
Compiling competitor rate information.
Multi-year IRR models for company acquisition; including debt and equity financing.
Pricing models to support competitive and cost-based initiatives.

Litigation Support

Litigation budget development and management.
Expert witness testimony.
Identification of systematic fraud.
Forensic accounting.
Custom modeling.
Analysis of contractual terms.
Document research and organization.
Attorney preparation.
Mediation assistance.
Support documentation on data integrity in class action and statistical reporting agency-related cases.
Data scrubbing, data warehouse development and loss reserve analysis in support of litigation and arbitration cases.

IS/IT

Accounting and claims system interfaces.
Rating engine development.
Data conversion for system changes.
Construction of datamarts and custom databases.
Design, construction, and maintenance of custom reports.
Internet/Intranet design and development.
Network analysis and support.
Acquisition of transaction-level data.
Custom-coded Internet and Intranet client/server products.
Internet-based reinsurance exchange and clearing house products.
Internet-related security services including custom firewall configurations with UNIX OS and Cisco routers.
Full text searching capabilities for INN running under UNIX.

E-Commerce

Custom-designed Internet monitoring facilities.
Custom-tailored WWW software and applications including call tracker databases for customer support operations and custom search engines.
Deployment of (FreeBSD, Linux) UNIX systems (IBM AIX, SCO UNIX, Sun Solaris, SVR4, etc.) to provide Internet services including e-mail, FTP, Telnet, and WWW services.
Design and implementation of WWW content CGI applications for commercial websites using HTML, Java, Perl, C, AWK, Bash, sh, CSH, and Python.

Data Mining

Downloading client data from any medium.
Finding and fixing systematic errors (data scrubbing.)
Mapping client data from all sources into a datamart.
Using the datamart as a basis for reserving databases.
Creation of management reports you can actually understand.
Running CPR™ (Claims Performance Review).
Providing Star Plan Reports.
Telling you where the land mines and gold mines are in your business.

Mergers + Acquisitions

On-site transition management of acquired or divested legal entities or business segments.
Due diligence checklists.
Transition plans for the consolidation of business functions subsequent to an acquisition.
Designing and building of future vision plans subsequent to an acquisition.
Creation of expense savings plans for acquired businesses.
Financial modeling/cash flow analysis.
Reserve analysis.
CPR™ (Claims Performance Review).
Evaluation of assets (agents' balances, reinsurance receivables, etc.).
Internal controls reviews.
Analysis of reinsurance structure, programs, and pricing.

Management Consulting

Regulatory Compliance Support - statistical reporting, rate, rule and form filings - personal and commercial lines.
Underwriting reviews and guidelines development.
Request For Proposal design and RFP response evaluation.
Model building to support strategic and operational initiatives.
Analysis of TPA performance.
Enterprise risk management.
Benchmark construction and monitoring.
Business plan construction.
Business process re-engineering.
Customer persistency review.
Strategic planning.
Direct response program design and development.

Business Process Outsourcing

Reinsurance backroom processing.
Complete outsourcing of loss reserve analysis function.
Business process re-engineering.
Evaluation and selection of TPAs.
Enterprise risk management.


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